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CORE
PURPOSE
To impact lives through learning.
CORE VALUES
Excellence -- ensuring
high quality services and learning opportunities through
assessment for continuous improvement
Accessibility –
serving as a center of learning for all people by removing
barriers, strengthening relationships, and maintaining
affordability
Diversity -- fostering
civility by respecting and celebrating differences among
individuals and communities
Integrity -- committing
to high standards of personal and professional behavior
within a culture of honesty and trust
Innovation -- empowering
learners and communities to be creative and versatile
in their thinking and performance
Joy -- creating diverse
and vibrant learning communities that inspire lifelong
learning
VISION
To be the best in creating
quality learning opportunities.
MISSION
To provide quality learning
opportunities to meet the social and economic needs of
the community.
OVERVIEW AND CONTEXT
As we enter the 21st century,
Lakeland Community College recognizes that a Knowledge
Economy is growing alongside, and transforming,
the agricultural and manufacturing economies that dominated
our community for the past 200 years. Success in the Knowledge
Economy requires that individuals and communities engage
in continuous learning activities, as well as work to
create and sustain a culture of innovation in the community.
The result will be a continually improving quality of
life.
As a Learning College
of distinction, Lakeland embraces students as full partners
in learning. To do so, the College is committed to offering
as many learning opportunities as possible to meet the
needs of diverse students. Lakeland also encourages the
emergence of vibrant learning communities and other collaborative
experiences that result in new ideas, understandings,
and substantive changes in individual learners.
STRATEGIC GOALS
Lakeland Community College
is a place where students and community members engage
in learning that is:
- High quality
- Supportive
- Convenient
- Continual
Objective 1.1 Make
“Learning First” the primary principle guiding
College decisions and daily activities.
Strategies
1.1.1 Deepen understandings
of Learning College principles and challenges.
1.1.2 Offer diverse learners a broader range of vibrant
learning communities.
1.1.3 Create a culture of continuous learning at Lakeland
and in Lake County.
1.1.4 Establish Lakeland as the central provider of resources
and opportunities to sustain the Knowledge Economy in
Lake County.
Proposed Key Indicators
of Progress (KIPs)
- Number of “repeat learners”
that come to Lakeland.
- Increase in varieties of learning opportunities at Lakeland.
Objective 1.2 Offer learning experiences that
create and sustain innovation.
Strategies
1.2.1 Ensure that Lakeland’s
curriculum is up-to-date.
1.2.2 Increase learning opportunities (for Lakeland employees
as well as other groups
of learners) for the development of professional competencies.
1.2.3 Ensure that learning spaces are updated and meet
the needs of learners.
1.2.4 Develop new programs in response to emerging job
needs.
Proposed KIPs
- Growth in professional development
opportunities for Lakeland employees.
- Growth in professional development opportunities offered
to businesses, government entities and nonprofit organizations
in Lake County and surrounding communities.
- Increased number of learning spaces that are updated.
- Increase in favorable ratings by Program Advisory Committees.
Objective 1.3 Educate
the whole person.
Strategies
1.3.1 Help learners develop
the knowledge, intellectual flexibility, and ethical awareness
necessary to balance their individual needs with their
social commitments in an interdependent, multicultural
world.
1.3.2 Help learners become their own “career managers”
by offering learning opportunities along all points in
their career paths.
1.3.3 Help learners develop both intellectual and emotional
intelligences.
1.3.4 Help learners deepen their awareness of international
issues, as well as the challenges of globalization.
1.3.5 Create an environment that respects and celebrates
humanity and individual differences.
Proposed KIPs
- Increase in courses that
have documented general education outcomes embedded within
them.
- Increase in “repeat learners” at Lakeland.
- Increase in favorable feedback from area employers regarding
graduates’ emotional intelligence skills.
- Increase in number of international students and employees
on campus.
- Increase in number of international partnerships and
learning opportunities.
- Positive stakeholder attitude regarding attitudes toward
individual differences at Lakeland.
- Increase in number of initiatives to promote respect
for, and celebration of, humanity and individual differences.
Objective 1.4 Engage in assessment to ensure continuous
improvement.
Strategies
1.4.1 Integrate course, program,
and institutional assessment.
1.4.2 Assess general education outcomes.
1.4.3 Create a culture of continuous assessment for improvement.
1.4.4 Create measures to assess the assessment process.
1.4.5 Facilitate community discussions assessing “Lake
County’s success in the Knowledge Economy”
by focusing on the extent to which our community sustains
continuous learning, innovation, and an improving quality
of life.
1.4.6 Link the results of assessment for continuous process
improvement with the allocation of college resources.
Proposed KIPs
- Establishment of processes
for continual, integrated assessment within the College.
- Adoption of measures regarding the assessment process.
- Increased number of Lakeland-facilitated community discussions
regarding Knowledge Economy issues.
- Documented linkages between resource allocation and
assessment results.
Objective 1.5 Harness financial resources to sustain
and expand quality initiatives
Strategies
1.5.1 Expand partnerships to
leverage resources and improve services.
1.5.2 Expand grants and Foundation activities.
Proposed KIPs
- Increase in number of partnerships
with educational institutions and community organizations.
- Increase in number of grant submissions and awards.
- Increase in donations to the Lakeland Foundation.
Objective 2.1 Create
learner-friendly space.
Strategies
2.1.1 Examine options for the
expansion of multi-purpose space.
2.1.2 Build smart classrooms.
2.1.3 Create more comfortable learning environments.
2.1.4 Create a stronger atmosphere of college cohesiveness
and “school spirit.”
2.1.5 Create gathering spaces to support the academic
and social needs of learners.
Proposed KIPs
- Creation of cost/benefit analysis of various options
for expansion of multi-purpose space.
- Increase in number of smart classroom on campus.
- Incorporation of specific space-related items in learner
surveys, combined with positive learner ratings on these
items.
- President’s Cabinet approval of one or more
initiatives (from list of options generated by Lakeland
Student Government) to increase college cohesiveness
and “school spirit.”
- Increase or expansion of number of gathering spaces
for learners.
Objective 2.2 Ensure
that learners are able to access the information they
need.
Strategies
2.2.1 Ensure that College employees
have knowledge to answer questions through continuous,
comprehensive employee training programs.
2.2.2 Maximize communication throughout campus.
2.2.3 Expand community members’ knowledge of what
Lakeland has to offer.
Proposed KIPs
- Increase in number of employee training programs.
- Increase in College or cross-divisional information-sharing
meetings.
- Improvement in employee satisfaction regarding campus-wide
communication as measured by focus group discussions.
- Documented increase in community knowledge of what
Lakeland has to offer.
Objective 2.3 Ensure
that learners are able to get the academic support they
need
Strategies
2.3.1 Increase coordination
among academic programs, the library, learning center,
counseling and other student support areas.
2.3.2 Improve learner attrition and retention rates.
2.3.3 Increase coordination between student support areas
and workforce development areas.
Proposed KIPs
- Increase in number of communications
occurring between student support areas.
- Increase in number of learners who complete courses.
- Increase in number of Fall-to-Fall learner return rates.
- Development of cooperative projects between student
support areas and workforce development areas.
Objective 2.4 Ensure that technology is used appropriately
to support and foster learning.
Strategies
2.4.1 Expand instructional
design and support services for distance learning courses.
2.4.2 Create processes to integrate data throughout campus.
2.4.3 Expand the range of real-time, online student services.
2.4.4 Increase availability of information and data throughout
campus.
Proposed KIPs
- Growth in number of instructors
that utilize instructional design and support services.
- Decline in the number of independent, non-integrated
databases that are utilized in the College.
- Improved student satisfaction ratings regarding online
student services.
Objective 3.1 Expand
options for blended delivery of learning opportunities.
Strategies
3.1.1 Integrate credit and
noncredit learning opportunities more fully within the
academic affairs division.
3.1.2 Create new pathways between credit and noncredit
learning opportunities.
3.1.3 Begin with a focus on learners’ needs rather
than on the “supply” of programs and courses
3.1.4 Offer degrees and certificates via distance learning.
3.1.5 Bring credentialing opportunities to learners via
onsite workplace learning opportunities.
3.1.6 Expand the College’s offering of “anytime,
anywhere” learning opportunities.
Proposed KIPs
- Increased satisfaction level
of learners regarding academic options from which they
can choose.
- Increase in number of degrees and certificates that
can be obtained entirely through distance learning.
- Growth in number of “suitcase” courses delivered
to learners at their places of work.
- Growth in number and variety of distance learning courses.
Objective 3.2 Enhance advanced degree opportunities
for learners.
Strategies
3.2.1 Create more opportunities
for learners to receive bachelors and masters degrees
at Lakeland campus.
3.2.2 Enhance transfer and articulation experiences for
Lakeland students.
Proposed KIPs
- Growth in number of partnerships
with four-year colleges and universities.
- Decrease in number of student complaints about transfer
experiences.
Objective 3.3 Make it easier for learners to be
at Lakeland.
Strategies
3.3.1 Investigate ways to expand
child care options for Lakeland students.
3.3.2 Search for ways to improve access to campus buildings
by examining issues such
as parking, pedestrian access, walkways, etc.
3.3.3 Investigate options for better meeting the diverse
culinary tastes of learners.
3.3.4 Ensure that Lakeland’s safety and security
planning remains top-quality and responsive to emerging
needs.
Proposed KIPs
- Generation of options for
consideration by President’s Cabinet on childcare,
physical access and culinary offering.
- Continued high ratings by learners and employees regarding
safety and security issues at Lakeland.
Objective 3.4 Expand community understanding regarding
learning opportunities at Lakeland.
Strategies
3.4.1 Involve Lakeland employees
directly with the community.
3.4.2 Expand use of grass-roots marketing.
3.4.3 Increase understanding of financial aid opportunities
among current and potential Lakeland learners.
Proposed KIPs
- Increased perception among
community members regarding Lakeland’s “value-added”
to the community.
- Increase in number of Lakeland employees that participate
in College marketing initiatives.
- Increase in number of people who receive financial aid
counseling or financial aid educational materials from
Lakeland.
Objective 4.1 Promote
economic development by identifying and responding to
community needs.
Strategies
4.1.1 Promote community understanding
of the “Knowledge Economy” and the link between
education and life success.
4.1.2 Expand partnerships for economic development and
regional degree opportunities.
4.1.3 Update curriculum and create new programs where
necessary to meet emerging needs.
4.1.4 Develop strategies for maximizing responsiveness
to emerging educational needs.
4.1.5 Develop consultative relationships with area employers.
Proposed KIPs
- Increase in the number of references made in Lake
County public discussions or newspapers to “Knowledge
Economy,” continual learning, or the link between
knowledge and quality of life.
- Increase in number of partnerships for economic development
with colleges, universities, businesses, government
entities and nonprofit organizations.
- Growth in number of repeat services offered to area
employers.
- Continued or increased favorable ratings by Program
Advisory Committees regarding the extent to which Lakeland’s
academic programs are current and responsive to community
needs.
Objective 4.2 Promote
workforce development and individual career entrepreneurship.
Strategies
4.2.1 Position Lakeland as
a core resource for career entrepreneurship in the Knowledge
Economy.
4.2.2 Promote awareness of occupational trends and related
educational opportunities.
4.2.3 Create specific learning opportunities targeted
at low-income workers.
4.2.4 Support career entrepreneurship among Lakeland employees
by creating a Lakeland Employee Career Development Program.
4.2.5 Expand Lakeland’s role as a bridge to opportunity
for learners (internships, jobs, volunteer opportunities).
4.2.6 Expand partnerships with area high schools, four-year
colleges and universities.
4.2.7 Support workforce development by offering integrated
assessment, training and career development support for
workers.
Proposed KIPs
- Establishment and utilization
of “career management” services for learners.
- Increase in the number of Lakeland communications highlighting
Lakeland learning opportunities as they relate to specific
occupational trends.
- Increase in number of Lakeland students that move into
higher-wage positions.
- Creation and utilization of Career Development Program
by Lakeland employees.
- Increased participation of Lakeland learners and employees
(whether on paid or volunteer basis) in other Lake County
organizations.
- Increase in number of partnering initiatives with high
schools, four-year colleges, and universities.
- Increase in number of SkillsMax contracts awarded to
the College.
Objective 4.3 Make Lakeland the center for learning
in Lake County and surrounding communities.
Strategies
4.3.1 Create more connections
with diverse populations within Lake County and
surrounding communities.
4.3.2 Act as a key resource for other nonprofit organizations
in Lake County and
surrounding communities.
4.3.3 Act as gathering place and intellectual hub for
Lake County seniors.
4.3.4 Expand ways to bring people to the Lakeland campus.
4.3.5 Develop collaborations with other educational providers
in the community.
Proposed KIPs
- Ensure that Lakeland’s ethnic and racial diversity
continues to meet or exceed Lake County demographic
patterns.
- Increase in number of international students and employees
at Lakeland.
- Growth in number of nonprofit organizations that rely
on Lakeland for consultative services or learning opportunities.
- Growth in number of seniors who attend Lakeland programs.
- Increased number of people who report being first-time
visitors to the Lakeland campus.
- Increase in collaborative initiatives with other educational
providers in the community.
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