LiveHelpNow is pleased to announce that Lakeland made the The LiveHelpNow Challenge list of top companies providing exceptional customer service, measured by LiveHelpNow's customer service metric score. Out of 10,000 companies considered in the challenge metrics, our service was exceptional!
Previous Wins


Help Desk staff provide help with computer, printer, network, Internet, myLakeland, telephone and voicemail concerns for all campus employees. We provide Help Desk service to students for student email, Blackboard, e-Learning, myLakeland, wireless network access, issues with spyware and other computer problems.

After-hours issues can be reported 24 hours a day seven days a week via our voice mail or eMail services. Simply leave the message with the spelling of your name, your Lakeland ID number, and a return phone number and we will get back to you in the order the messages are left. To report a critical after-hours system down issue such as eMail, Blackboard, or myLakeland please contact the Campus Police Department.


General Information
Location:Walk in help is available in C-2060 (across from the C-building elevator on the second floor).
Phone:440.525.7570 (ext 7570 on campus)

Fall / Spring Hours
Monday – Thursday 8 a.m. – 8 p.m.
Friday 8 a.m. – 5 p.m.
Saturday 9 a.m. – 4 p.m.

Summer Hours
Monday – Thursday 7:30 a.m. – 8 p.m.
Friday 7:30 a.m. – 12 noon
Saturday and Sunday CLOSED

Live Chat Software

Staging Enabled