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Return Policies
 
Textbooks
  • First five days of the 16-week term, with receipt and current class schedule.
  • First four weeks of 16-week term with receipt, current class schedule and proof of drop.
  • First five days of five and eight week terms.
  • First day of terms shorter than five weeks.
Last Day for Fall Semester Full Refunds
Spring 16-WeekSeptember 1, 2017
Spring 16-Week with Drop SlipSeptember 22, 2017
Spring 2nd 8-WeekOctober 27, 2017
  • Semester specific textbook refund deadlines will be printed on receipt.
  • Packages must remain unopened if containing access codes, software or looseleaf pages. Exposed access codes are not returnable.
  • New textbooks must be free from soil, markings and names. Wrapped packages must be in their original packaging.
  • Refer to RedShelf eBook handout for specific refund restrictions.
  • All sales are final if purchased after the refund deadline.
 
Rental Textbooks
  • First five days of the 16-week term, with receipt and current class schedule.
  • No other return policies apply and is considered a final sale after the posted return date.
 
General Merchandise
  • Merchandise can be returned within two weeks of date of purchase with receipt.
  • Software and electronics may be returned within two weeks of date of purchase if unopened.

All refunds are at the discretion of bookstore management.

Textbook Rental Agreement

I am a registered and currently enrolled Lakeland Community College (LCC) student, at least 18 years of age and have chosen to willingly enter into this textbook rental agreement for the duration of the current semester.

I am in receipt of the rental book(s) in good condition as shown on the receipt and understand that the book(s) rented to me remain the property of the LCC Bookstore. To receive a full refund, rental books must be returned within the first 5 days of the 16-week term.

I am responsible for the condition of the textbook(s) rented. I bear full responsibility for the return of the rented material(s) in salable condition and for payment of fees if rented materials are lost, stolen, or returned in unsalable condition. Unsalable condition includes damages incurred to the rented material(s) as determined by the LCC Bookstore staff, including but not limited to torn covers, torn pages, or liquid damage. Normal use of highlighting and writing in the rented textbook is permitted.

I will return the book(s) and all component parts, including CDs, DVDs, etc., directly to a bookstore cashier in salable condition, as determined by the bookstore, no later than the rental due date shown on my receipt. I understand that I will be charged a non-refundable $5.00 late fee, plus sales tax, for each late book returned after the due date.

If I fail to return the rental book(s), I will pay the full price of the book less the previously paid rental fee, plus sales tax. I understand that the debit/credit card used to secure the rental must have an expiration date at least 30 days past the rental return due date posted for the term. I authorize the bookstore or their designee to withdraw/charge the debit/credit card account that was used to secure the rental transaction.

If my rented textbook(s) is not returned by the posted return deadline or if I have outstanding charges, I acknowledge and accept that I will forfeit any future rentals with the LCC Bookstore. I acknowledge failure to return rented materials by the rental return deadline may result in a hold placed on my student record until such time as all charges and fees have been paid.

The bookstore may send up to five reminder notices to my preferred email and/or contact me by phone. However, it is my responsibility to return the rental book(s) by the return due date even if I do not receive this email. I have read this disclosure and agree that the LCC Bookstore may contact me via the email address and telephone number that I provided during the rental checkout.

Fall 2017 Key Rental Dates
Last Day for a Full RefundSeptember 1, 2017
Rental Return Due DateDecember 15, 2017
All Books Not Returned are Considered LostDecember 23, 2017

 

 

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