HELP DESK

ANNOUNCEMENTS

ATTENTION PLEASE NOTE THE HELP DESK SUMMER HOURS
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Help Desk staff provide help with computer, printer, network, Internet, myLakeland, telephone and voicemail concerns for all campus employees. We provide Help Desk service to students for student email, Blackboard, e-Learning, myLakeland, wireless network access, issues with spyware and other computer problems.

After-hours issues can be reported 24 hours a day seven days a week via our voice mail or eMail services. Simply leave the message with the spelling of your name, your Lakeland ID number, and a return phone number and we will get back to you in the order the messages are left. To report a critical after-hours system down issue such as eMail, Blackboard, or myLakeland please contact the Campus Police Department.

Contacts

General Information
Location:Walk in help is available in C-2060 (across from the C-building elevator on the second floor).
Phone:440.525.7570 (ext 7570 on campus)
Email:lcchelpdesk@lakelandcc.edu
Hours:

Fall / Spring Hours
Monday – Thursday 8 a.m. – 8 p.m.
Friday 8 a.m. – 5 p.m.
Saturday 8 a.m. – 5 p.m.
Sunday CLOSED

Summer Hours
Monday – Thursday 7:30 a.m. – 8 p.m.
Friday 7:30 a.m. – 12 noon
Saturday and Sunday CLOSED