lakeland

BOOKSTORE

A-1037 440.525.7124 | Related Links

Bookstore Policies
 
Return Policies
 
Textbooks
  • 16-week classes:
    • Second week with receipt & schedule.
    • Four weeks with proof of drop.
  • 8-week & 12-week classes:
    • First week with receipt & schedule.
    • Second week with proof of drop.
  • 5-week classes have until the third day of class for a refund.
  • Classes shorter than 5 weeks have until the first day of class for a refund.
Last Day for Spring Semester Full Refunds
First Session Jan. 22, 2024 with receipt and schedule.
Jan. 29, 2024 with receipt, schedule and proof of drop.
 
Full Session Jan. 29, 2024 with receipt and schedule.
Feb. 12, 2024 with receipt, schedule and proof of drop.
 
12-week SessionFeb. 19, 2024 with receipt and schedule.
Feb. 26, 2024 with receipt, schedule and proof of drop.
 
Second SessionMarch 22, 2024 with receipt and schedule.
March 29, 2024 with receipt, schedule and proof of drop.
Classes shorter than 5 weeksFirst day of class.
  • All sales are final if purchased after the refund deadline.
  • Semester specific textbook refund deadlines will be printed on receipt.
  • Packages must remain unopened if containing access codes, software or looseleaf pages. Exposed access codes are not returnable.
  • New textbooks must be free from soil, markings and names. Wrapped packages must be in their original packaging.
  • Refer to VitalSource eBook handout for specific refund restrictions.
General Merchandise
  • Merchandise can be returned within two weeks of date of purchase with receipt.
  • Software and electronics may be returned within two weeks of date of purchase if unopened.

All refunds are at the discretion of bookstore management.

 

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