After applying for admission to the college, students must complete a second step to be formally accepted into this program. Several criteria are used to determine if a student is academically ready for the program. Students should contact a Health Technologies counselor to discuss the next steps: 440.525.7200.

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Welcome to Lakeland Community College's department of medical assisting. The mission of the medical assisting program is to educate and prepare competent, responsible and caring medical assistants as members of the healthcare team. In addition, the program fosters professionalism, ethics, personal growth and development, and lifelong learning.

Medical assistants are multiskilled health professionals specifically educated to work in ambulatory settings performing administrative and clinical duties. The practice of medical assisting directly influences the public's health and well-being. It requires the mastery of a complex body of knowledge and specialized skills. These require formal education and practical experiences that serve as standards for entry into the profession. 

Administrative medical office assistants work in a variety of healthcare facilities and provide support to ensure patients receive prompt and efficient care. They schedule appointments, register patients, input medical record information, perform bookkeeping functions and work with the insurance companies. Lakeland's certificate program enables students to take a national certification test from the National Health Career Association.

Chrystal Bajrami "Straight out of high school I became a nursing assistant. With what seems like a blink of an eye, 11 years passed.

During that time, I developed a passion for helping others. I genuinely love working with people of all ages. Just knowing I had a part (big or small) in brightening their day, truly warms my heart.

Over the course of a decade I also experienced many life changes. The biggest ones being getting married, buying a home, and having two beautiful boys. After having my second son, I decided it was time for a career change. I wasn't quite sure what I wanted to do, but I knew staying in the medical field was a must. I began thinking of roles I could see myself being happy and fulfilled in. Medical assisting almost instantly came to mind. I decided to go online and research more about the profession and colleges in the area.

I was drawn the versatility of the position, the variety of employment settings available for medical assistants, and the multiple opportunities for growth in the profession. I loved the idea that in this role I would always be learning from my coworkers as well as my patients.

I was also keen on the idea of it being a short program. It made it seem more manageable and a bit easier to fit into my already busy schedule.

After deciding on a program, I then had to decide which school. I scheduled tours at two community colleges in the area. Lakeland was the second school that I attended. I knew very quickly that Lakeland is where I wanted to attend. The people were kind, the atmosphere was welcoming, I felt there would be ample opportunities to learn and grow—I knew it was where I was meant to be. I applied, met with a counselor, and signed up for classes that very same week. Now I am enrolled in the medical assisting program.

Being a mom of two toddlers, a wife, working part time, and attending classes, I know that there will be some hard times ahead. With all that being said, I have faith that I will be successful in my studies as well as my new career. I am so excited for what my future holds!"
- Crystal Bajrami


"I began my journey pursuing a degree in early childhood education. However, about two years ago I got a feeling that I should be doing something else. So I started taking a couple of health care classes, like medical terminology, and I LOVED it and my grades reflected it. I applied to the medical assisting program and I just found my place. My professor, Denise Lash, was so supportive and my classmates were awesome! I will be finishing in August (2020) and hope to work for Cleveland Clinic so if I want to go further in health care, I have my foot in the door in a good hospital."
-Julie Brown

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